Support Center

Ticker Not Visible On Screen

Last Updated: Feb 12, 2015 09:14AM CST
If your stock ticker isn't visible anywhere on the screen and you want to see it then keep on reading.

We'll start by opening up the app and showing the main window.  It should look something like this:

Next, click on the gear button in the upper right corner to open the app preferences.


With the preference window open.  Click on the Ticker tab.

Make sure that "Hide Ticker From Screen" is not active.

From here, you can decide whether you want to have the ticker in the menubar or on the desktop.  If you want it in the menubar, select the preference "Ticker tape in menubar".  

If you do not see the ticker appear in the menubar, decrease the "Width" down to the smallest possible.


If you want the ticker on the desktop and it is not visible, then open up the terminal application, found in /Applications/Utilities/.

Stock + users type in "defaults delete com.chimpstudios.stockplus kUDTickers"
Stock + Pro users type in "defaults delete com.chimpstudios.stockpluspro kUDTickers"

and hit enter.

If you want further assistance please send us an email.

 

Contact Us

http://assets3.desk.com/
false
ChimpNews
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete