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Where is the menubar Ticker?

Last Updated: Feb 12, 2015 09:19AM CST
We have released a new help article that provides clearer instructions here:
http://help.chimpstudios.com/customer/portal/articles/1878177-ticker-not-visible-on-screen
 

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If the ticker tape isn't showing up in your menubar, chances are that there isn't enough space available in the menubar to show it.  There are a couple of solutions that should make the menubar visible again.

 
  1. The easiest solution is to quit out some of your current menubar apps.  Once you've made enough blank space in your menubar Stock+ may appear.
  2. Sometimes the problem isn't that there are too many menubar apps, but instead the current active application's menu is too large.  Try switching to finder and seeing if that frees up enough menubar space.
  3. If you've been using Stock + for awhile and have previously adjusted the ticker's width to an extremely large value, you can reset your preferences by launching Stock + with the 'option/alt' key held down.  Click the red button to reset your preferences and the ticker width will default back to its original size.



If none of these solutions fixed your problem, get in touch with us and we will provide further assistance.

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